You have following options to get our product support :
-
If you have lost your activation key, go to
Member login
page to log-on to
account.chambal.com
. After login you can see your Purchase history & Activation code. You need to login using the
email
address used to purchase SDB Explorer , and
password
created for you when you first purchased any Chambal.com product. To get a new password - click on "forgot password" link and we will email you the instructions to reset it.
-
Refer to our online knowledge base
, discussion forums
and FAQ
.
-
Use our online
forums
. This is the most effective way to get your questions answered.
-
Use
this form
to send us logs or screen shots.
-
Contact us via submitting an online email using our
Contact us
form.
-
We appreciate customer feedback and it is a priority for us to listen to & resolve your concerns. You can call one of our co-founders, Saurabh, directly on his cell @ +1-973-903-5361 between 7:00 AM and 8:00 PM Eastern Time. You can check the
current time
here. If you get a voice mail, leave a number and good time to call back.
