You may opt for one of the following options to get product support:
If you have lost your activation key, go to
page to log-on to
. After login, you can see your Purchase history & Activation code. You will need to login by using the
address used to purchase SDB Explorer , and
created for you, when you first purchased any Chambal.com product. To get a new password - click on "forgot password" link and we will email you the instructions to reset it.
Refer to our online knowledge base
, discussion forums
Use our online
. This is the most effective way to get your questions answered.
to send us logs or screen shots.
Contact us via submitting an online email using our
We do appreciate all types of customer feedback and it is a priority for us to listen to & resolve your concerns. Call one of our co-founders, Saurabh, directly on his cell @ +1-973-903-5361 between 7:00 AM and 8:00 PM Eastern Time. Please check the
here. If you have a voice mail, leave your number and your preferred time to call back.